Thursday, July 21, 2005 The Customer is Alway Right This is basic business, but some people still don't get it. Dave does. Here's a link to a short essay Dave Winer wrote on the topic: http://archive.scripting.com/2005/07/21#whyTheCustomerIsAlwaysRight Posted by Scott Girard on 7/21/05; 12:06:03 PM from the News dept. #

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